

A national management qualification designed to expand existing management skills and develop new techniques.
One year.
trainingwales or client premises.
The Certificate in First Line Management is designed for people who are likely to become First Line manager/team leader or who are already in the post but have had little or no formal training.
Introductory Certificate in First Line Management or relevant experience.
The qualification is a comprehensive programme covering the full range of responsibilities of the first line manager/team leader, and can be tailored to fit the specific needs of the employing organisation and the individual. The Certificate consists of the following modules:
Assignments, project, group meeting with external verifier, summative personal development record.