Assessment
Smarter Working With AI: 20 Micro‑Lessons for Modern Professionals
This flexible online course consists of 20 bite-sized training videos designed to help professionals use Artificial Intelligence (AI) confidently and effectively in the workplace.
Through practical, real-world examples, learners will discover how AI can support productivity, communication, planning, problem-solving, creativity, and decision-making.
The course focuses on immediate workplace application, helping individuals save time, improve quality, and work more efficiently while understanding the safe and responsible use of AI tools.
Progression Opportunities
Successful delegates can progress onto CompTIA A+ or other business management courses.
Location
Online - E-Learning
Entry Requirements
Delegates require access to a computer with access to the internet.
Who Should Attend?
This course is ideal for:
- Employees looking to improve productivity and efficiency.
- Organisations seeking to develop AI capability within their workforce.
- Those interested in understanding how AI can enhance day-to-day work.
Course Duration
2 Hours of content, self-lead
Course Content
This course covers:
- What AI Can (and Can’t) Do at Work
- How to Write Prompts That Get Great Results
- Turning Long Documents Into Useful Summaries
- Drafting Emails, Letters, and Reports in Seconds
- Using AI to Prioritise Your Workload
- AI for Smarter Meetings
- Turning Ideas Into Polished Content
- AI for Professional Writing
- Using AI to Analyse Data (Without Spreadsheets Skills)
- AI for Project Planning & Risk Management
- Scenario Planning & Decision Support
- Creating Checklists, Templates and SOPs
- Preparing Presentations & Slide Content with AI
- AI for Coaching Difficult Conversations
- Translating & Localising Content Professionally
- Improving Customer‑Facing Messages
- Using AI for Brainstorming & Innovation
- Turning Rough Notes Into Professional Documents
- Staying Safe: Data Protection, Privacy & When Not to Use AI
- Building Your Own “AI Workflow Toolkit”
Method of Assessment
Q&A Tests throughout course
Certification
Certificate of Attendance
