Management Training
ILM Endorsed 'The First Time Manager'
Mapped to National Occupational Standards D6, B6, B11, D1, D3, C6, E1
Length of Course
8 Days (Scheduled course is delivered as 1 day per month for 8 months)
ILM Endorsed 'The First Time Manager' Course Description
This ILM Endorsed First Time Manager programme is designed so that participants will be able to:
Identify leadership styles
Recognise the impact of personal presentation and style
Plan their time more effectively
Delegate work effectively and overcome the barriers to delegation
Enhance working relationships
Recognise different behavioural styles
Manage difficult and challenging behaviour
Communicate more effectively with colleagues and customers
Manage budgets and plan finances
Recognise the importance of Duty of Care
Carry out staff appraisals and disciplinary procedures
Understand diversity
Carry out successful recruitment
Structure
The ILM Endorsed First Time Manager programme consists of 8 workshops incorporating:
Outdoor learning outcome exercises,
Theories and analysis,
Team exercises,
Discussion groups,
Case studies,
Role Play
Video Recording
Who Should Attend?
The First Time Manager course is suitable for individuals or for an organisation and is aimed at those who are stepping in to a management role, or have been working within a management structure for a short period of time.
Entry Qualifications
None
Course Content
Day 1 Creating the Professional Image
Day 2 Managing Self and Time
Day 3 Effective Leadership
Day 4 Creating Effective Working Relationships
Day 5 Dealing with Conflict and Discipline
Day 6 Managing Successful Individual and Team Performance
Day 7 Managing Successful Recruitment
Day 8 Managing Financial Resources
